Publishing an annual Impact Report is a requirement for all certified B Corps, designed to ensure ongoing transparency and accountability. The reports track performance across five areas of impact – Governance, Workers, Community, Customers and Environment – and demonstrate how businesses are working to balance profit with purpose.

TKC’s 2024 report outlines progress made across these areas over the past year, while also setting out goals for further improvement. It highlights achievements such as strengthening governance standards, supporting employees and partners, and advancing environmental initiatives, while acknowledging the areas where work remains to be done.

“For us, becoming a B Corp was about finding a framework that matched the values we already held as a business,” said Abi Shuttleworth, Group Managing Director at TKC.  “This first Impact Report is our chance to take stock of the progress we’ve made, celebrate the good things happening across the company, and be honest about the challenges ahead. More importantly, it gives us a clear roadmap for how we continue raising standards and making a positive impact.”

The report is available to download now via TKC’s website here.

The post The Keyholding Company publishes first B Corp Impact Report appeared first on City Security Magazine.

 Cybersecurity, cloud enablement and mobile credentials are key drivers

 Mercury Security, a leader in access control hardware and open platform solutions, has published its 2025 Trends in Access Controllers Report, based on a survey of over 450 security professionals across North America and Europe. The findings highlight the controller’s vital role in a physical access control system (PACS), where the device not only enforces access policies but also connects with readers to verify user credentials—ranging from ID badges to biometrics and mobile identities. With 72% of respondents identifying the controller as a critical or important factor in PACS design, the report underscores how the choice of controller platform has become a strategic decision for today’s security leaders.

The report highlights key trends reshaping physical access controller design and selection.

1. Security-first thinking:

90% of respondents say staying aligned with cybersecurity standards is essential. More than 71% cite advanced protection – secure boot, OSDP, cryptography – as a top decision driver.

2. Mobile and cloud integration:

55% seek controller compatibility with other credentials, including mobile credentials. Over half (52%) report cloud enablement as critical for scalability, real-time monitoring and remote management.

3. Reliability is non-negotiable:

63% rank reliability and uptime as the most important criteria in controller selection – far outweighing cost or feature specifications.

4. Backward and forward compatibility:

86% require controllers that support long-term infrastructure planning through compatibility with past and future systems.

5. Interoperability and Open Architecture:

76% cite interoperability with mixed-device environments as essential, underscoring the shift toward flexible, standards-based systems.

The report also explores the emerging role of AI and edge computing in controller performance, as well as the growing integration of access data with building operations. Read the full report here.

About HID 

HID powers the trusted identities of the world’s people, places and things. We enable people to transact safely, work productively and travel freely. Our trusted identity solutions give people convenient access to physical and digital places and connect things that can be identified, verified and tracked digitally. Millions of people around the world use HID products and services to navigate their everyday lives, and billions of things are connected through HID technology. We work with governments, educational institutions, hospitals, financial institutions, industrial businesses and some of the most innovative companies on the planet.

Headquartered in Austin, Texas, HID has over 4,500 employees worldwide and operates international offices that support more than 100 countries. HID is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com.

About Mercury Security

Founded in 1992, Mercury Security is at the forefront of innovation in access control. With over 30 years of expertise and a commitment to open architecture, Mercury has built a future-proof platform that ensures seamless interoperability between leading software and technical solutions.

As the trusted controller platform supplier for open architecture-based deployments, Mercury has more than 5 million controllers installed worldwide. In collaboration with our partners and parent company, HID, Mercury continues to drive innovation by establishing controller standards that promote long-term stability and adaptability in the ever-evolving security landscape. For more information, visit mercury-security.com.

The post New report from Mercury Security reveals top trends transforming access controller technology appeared first on City Security Magazine.

The security industry generates massive amounts of data every day – incident reports, patrol logs, access control records, threat assessments and client documentation just to name a few. But for many security businesses, this valuable information often sits trapped in disparate data sources, making it difficult to leverage into real operational improvements that enhance both security effectiveness and business profitability.

Modern security operations face rapidly changing market challenges. From managing complex multi-site contracts to ensuring SIA compliance, maintaining optimal staffing levels and demonstrating measurable value to clients, security companies must navigate an increasingly sophisticated operational landscape. The stakes are higher than ever – a single security breach, compliance failure or operational inefficiency can result in contract termination, legal liability and irreparable damage to reputation. 

Intelligent data analytics is becoming more and more essential for scalability and growth, especially as global economies tighten. 

The Business Metrics You Need 

As analytics and AI become real solutions for your industry, the ability to see through the noise to isolate and act on key information is more important than ever. The security sector’s unique operational requirements demand specialised metrics that go beyond traditional business intelligence. That is why we’ve spoken to industry leaders to help identify the critical metrics you should consider when implementing these advanced technologies into your security business.

1. Financial KPIs and Profitability Trends Understanding your true cost per contract, profit margins by service type and revenue trends across different security services enables precise pricing strategies and identifies your most profitable operations. Track overtime costs, equipment utilisation rates and client-specific profitability to optimise resource allocation and improve your bottom line.
2. Employee Retention and Turnover Analysis Security staffing challenges are notorious industry-wide, making retention metrics absolutely critical. Monitor turnover rates by position type, site location and employment duration to identify patterns and implement targeted retention strategies. High turnover doesn’t just impact costs – it compromises service quality and client relationships.
3. Contract Budget to Actuals Performance Security contracts often operate on tight margins, making budget variance analysis essential for maintaining profitability. Track actual costs against projected budgets across labor, equipment, training and operational expenses to identify cost overruns before they impact your bottom line.
4. Personnel Scheduling and Deployment Optimisation Effective security coverage requires strategic scheduling that balances client requirements, employee availability, compliance mandates and cost efficiency. Advanced analytics can optimise shift patterns, reduce overtime expenses and ensure proper coverage levels while maintaining service quality standards.
5. “What If” Scenario Planning and Risk Modeling Security operations must be prepared for various contingencies. Advanced analytics enable scenario planning for different threat levels, seasonal demand fluctuations, contract expansions or reductions and regulatory changes, helping you maintain operational readiness while controlling costs. 

Your Security Business Story, Clearly Told (No Data Analyst Required) 

TEAM Software’s new Wavelytics advanced business intelligence solutions, like Data Factory, key in on these data points – and the other data points that matter most to your security operations – to help you better understand your complete business story. Instead of wrestling with spreadsheets and dead data sources scattered across multiple systems, you get clean, organised insights that guide better decision-making and demonstrate measurable value to your clients. 

Security companies can struggle with data silos. This fragmentation obscures critical patterns and prevents comprehensive operational analysis. Wavelytics breaks down these barriers, creating a unified view of your entire security operation. 

The solution converts raw operational data into actionable intelligence, revealing hidden inefficiencies, identifying growth opportunities and providing the documentation necessary for client renewals and regulatory compliance. Whether you’re managing corporate security, event security, residential services or specialised protection services, having clear visibility into your operations is fundamental to sustainable growth. 

Skip the Setup, Jump to the Results 

Traditional business intelligence requires resource-heavy infrastructure setup and technical expertise that most security companies simply don’t have in-house. With Wavelytics, you bypass that complexity entirely by pulling in your entire Timegate+ database to ensure you have a curated information hub at your fingertips – and that you can get the critical operational information you need, fast. 

Data Factory integrates seamlessly with existing security management workflows, requiring minimal training while delivering maximum impact. Your team can focus on what they do best – providing exceptional security services – while the platform handles the complex data analysis behind the scenes. 

Ready to See Your Security Story Clearly?

Data Factory delivers business intelligence without the barriers, specifically designed for the unique needs of security service providers. Get the insights you need to start making more profitable decisions, improve operational efficiency and demonstrate clear value to your clients in an increasingly competitive marketplace. 

 Dig Deeper into Your Security Data Story

The post Beyond the Numbers: How Smart Analytics Change Security Operations appeared first on City Security Magazine.

 Imperium Security is a leading provider of comprehensive security solutions, offering a unique blend of manned guarding services and cutting-edge technology.

Imperium has rapidly established itself as a trusted partner for both residential and commercial clients.

Our Approach

Imperium’s ethos centres on preventative security with effective contingency support. We analyse each customer’s unique needs and provide a tailored combination of technology and manpower for optimal preventative security measures. Our services are divided into two key spheres:

1. Manned Guarding Services: Including patrolling, emergency response, and static guarding. Our unique selling point is our environmental focus with a major emphasis on counter-surveillance.
2. Technology Solutions: We pride ourselves on being technology agnostic and solutions-oriented, incorporating relevant technologies to create bespoke, turnkey solutions for our clients. Our add-on technology approach negates the need to remove legacy equipment (such as CCTV or alarms), allowing for organic expansion.

Services Offered

• Emergency Rapid Response
• CCTV Off-site Monitoring
• AI Analytics for Video Feeds
• 24/7 Emergency Control Centre
• Mobile Patrolling (vehicle and foot)
• Static Guarding
• Mobile Panic Button App (Imperium SOS)
• Keyholding
• Retail Security
• Close Protection

Leading response service

For those that are not protected with patrol or static guarding, our monitoring response services can be integrated with triggers from alarm or CCTV systems, or panic apps. This is especially important for unattended sites.

As well as our site-based and mobile security officers, we have a fleet of 9 vehicles and 26 strategically located Emergency Response Officers based around Greater London, ensuring a market-leading rapid response time.

Our Impact

Imperium Security has seen remarkable growth, with revenue tripling in just two years. We currently provide services for 500 homes and multiple commercial and retail sites, with 400 SOS app subscribers one year from launch.

In 2024, our average response time was 10.5 minutes. We successfully stopped 16 vehicle thefts and 4 home burglaries, responding to a total of 243 incidents.

Company History and Evolution

Imperium Security Ltd began its journey offering retail and residential security patrolling services in 2021. Recognising the growing demand for rapid support in

London’s residential market, the company expanded its services strategically:

• September 2023: Added CCTV Monitoring capabilities
• February 2024: Launched the SOS Mobile App

These additions, supported by a 24/7 Emergency SOC (Security Operations Centre) and Rapid Response Unit, enabled Imperium to offer a comprehensive security solution encompassing both crime prevention through patrolling and efficient contingency measures via monitoring and response.

Client Testimonials

Clients consistently praise Imperium for significantly reducing crime rates and enhancing neighbourhood safety. Many report feeling safer walking at night in their communities. The company’s success in crime prevention and reduction has led to substantial word-of-mouth growth, reflecting the trust and satisfaction of its client base.

Leadership

Alfonso di Muro, the founder of Imperium Security, brings over 15 years of experience in the security sector, including expertise from West, Central, and Southern Africa in mining, commercial, and urban environments.

Contact us

Imperium Security Ltd.

+44(0) 20 8079 3189

info@imperiumsecurity.co.uk

alfonso@imperiumsecurity.co.uk

www.imperiumsecurity.co.uk

At Imperium Security, we’re not just providing security services; we’re creating safer communities and empowering businesses to thrive without fear.

The post Imperium Security: Company Profile appeared first on City Security Magazine.

Security professionals need flexible tools on-the-go to better maintain service quality, comply with contracts and run efficiently. That’s why we’ve enhanced Timegate+ with a new mobile app.

See How

The Timegate+ Mobile App: Key Features

Our user-friendly mobile app puts critical capabilities directly in your team’s hands:

●      Team Safety Management: Book on or off duty and raise SOS alerts when needed

●      Responsive Communication: Answer check-calls instantly without disrupting workflow

●      Information Access: Get critical site information while on the move

●      Schedule Visibility: Review work schedules through the employee portal

●      Shift Management: Find and claim additional shifts based on availability

●      Incident Documentation: Record incidents in real-time with timestamps and photos

●      Quality Control: Complete inspections and quality checks on-site●

And more! The app integrates seamlessly with your Timegate+ system, eliminating double-entry and providing real-time updates across your operation. See How

How This Helps Your Daily Operations

The mobile app delivers meaningful improvements to your security operations:

●      Your team stays safer with immediate SOS alerts and prompt check-call responses

●      On-site staff access information without calling back to headquarters

●      Digital forms replace paper documentation, saving time and reducing errors

●      Teams see their schedules and can pick up extra shifts when available

●      On-the-spot inspections and incident reports improve service quality

What’s Next for Timegate+: Introducing Wavelytics

We’re continuously innovating Timegate to bring more value to you, and we’ve been hard at work on our new business intelligence, advanced analytics and data platform: Wavelytics.

Wavelytics brings actionable insights, intelligent reporting and AI automation to help you make better use of your business data. From raw information to practical insights, Wavelytics helps you make smarter decisions right from Timegate+.We’ve created options to fit your specific business needs:

●      Data Factory: A curated data warehouse with ready-to-use, organized information for your existing analytics tools

●      Advanced Analytics: Pre-built dashboards with actionable KPIs to drive revenue growth, accessed right from your Timegate+ software

●      Self-Serve Analytics: Build your own reporting and dashboards through a platform within Timegate+

●      Benchmarking Analytics: Measure performance against industry standards, identifying strengths, weaknesses and growth opportunities

How Wavelytics Strengthens Your Business

This new analytics platform will help you:

●      Identify patterns in incidents, performance and resource allocation

●      Detect service issues before they become client complaints

●      Make data-driven decisions for staffing and operations

●      Create meaningful reports that demonstrate your value to clients●      Understand your competitive position in the security industry

Getting Started

Ready to see how these tools can improve your security business? Contact us to schedule a demo today!

The post Have you seen this top mobile app for security guards? appeared first on City Security Magazine.

London, UK – March 4, 2025 – CIS Security, one of the UK’s largest and most respected providers of security services, is delighted to announce Neill Catton’s promotion to Chief Executive Officer (CEO). This transition marks a significant milestone in the company’s continued growth and commitment to excellence within the security services sector.

Carl Palmer, Executive Chairman of CIS Security, commented on this strategic promotion: “We are thrilled to announce Neill’s promotion to CEO. Over the years, Neill has been critical to CIS Security’s success, demonstrating exceptional leadership, vision, and a deep understanding of the security landscape. As Managing Director, he played a pivotal role in driving our expansion, enhancing operational efficiency, and ensuring the delivery of top-tier security services to our customers. I have full confidence that under Neill’s leadership, CIS Security will continue to grow and innovate as we prepare for the years ahead.”

This has also given the opportunity to promote seven key members of the Operations Team, creating two new Managing Directors of Operations and five Operations Directors. This further demonstrates our commitment to a high level of management contact, fewer customers for each Director, and, therefore, greater personal attention and added value.

Neill Catton’s career at CIS Security has been marked by his unwavering dedication and strategic foresight. As Managing Director, he successfully led the company through periods of significant growth, further cementing CIS Security’s position as the UK’s sixth-largest provider of security personnel. His appointment as CEO signals a forward-thinking approach to navigating the evolving security landscape, enhancing the company’s focus on innovation, technology, and customer satisfaction.

“I am honoured and excited to take on this new role,” said Neill Catton. “CIS Security has always prided itself on its people, values, and ability to adapt to the ever-changing security environment. With the support of our brilliant, talented team and unwavering investment from our shareholders, we will build on our successes and continue to lead the way in providing industry-leading cutting-edge security solutions.  I would like to add that my title may have changed, but the hands-on, accessible approach to our colleagues and customers will not.”

The promotion of Neill Catton to CEO comes as CIS Security is focused on further expanding its service offerings and enhancing its capabilities to meet the demands of a rapidly evolving security industry. Under his leadership, the company will continue to invest in technology, develop colleagues, and maintain its reputation for delivering exceptional security solutions across a wide range of sectors.

Carl Palmer concluded, “The future of CIS Security is bright, and Neill’s leadership will be a cornerstone of our continued success. We are excited to embark on this new chapter and look forward to achieving even greater heights in the years ahead.”

For media inquiries, please contact communication@cis-security.co.uk

The post CIS  Announces Promotion of Neill Catton to CEO in Strategic Move for Future Growth appeared first on City Security Magazine.

A Specialist security consultancy. Established for 20 years in the UK with strong African roots. Group offices in the UK, South Africa, Nigeria, Kenya, and the UAE.

Minimal Risk Consultancy Limited

UK providers of specialist consultancy, protective services, and security project management, combining British capability with a strong African footprint to support clients worldwide.

Intelligent defence, guidance, and control are key areas in which Minimal Risk Consultancy Ltd focuses, employing former military personnel to support projects within national infrastructure, corporations, and the UK Government.

African Footprint

Minimal Risk Consultancy Ltd is an established brand and a member of the Arcfyre Group, a global market leader in protective risk consulting and journey management solutions. Arcfyre has positioned itself as the primary boutique security provider for Fortune 100 organisations, family offices, and numerous philanthropic groups.

The group, with a head office in South Africa, supports clients in over 60 countries across four continents through specialist security programmes, protecting organisations’ most valued asset — Human Capital.

With over 20 years of experience, the group has established offices in the UK, South Africa, Nigeria, Kenya, and the UAE. They uphold the importance of the duty of care to protect every individual with dedication, professionalism, and integrity in hostile and complex environments.

Specialist Services

Established in 2002, Minimal Risk Consultancy’s mission is to continuously provide outstanding specialist consultancy, project management, and security services.

Such capabilities include:

• Boutique security solutions and journey management
• Global project control and management in challenging, hostile, and fragile environments
• Employee, asset, and reputation protection through expertise and in-depth analysis
• Recruitment of highly skilled, former military and ex-services specialists for worldwide full-time and contract positions.

Direct Human Intelligence

Minimal Risk Consultancy Ltd has unrestricted access to the Group’s GSOC, a team of analysts and operators with field experience providing proactive live reports and travel advice in high-risk environments. Our GSOC operates 24/7 with news and social media monitoring to support projects with real-time intelligence.

Scaleable Capability

Skilled pre-vetted Close Protection Officers are ready to deploy at short-term notice and for long-term tasks, supported by a network of approved vendors. These individuals are accredited professionals with close protection, situational awareness, surveillance, and medical care expertise.

Proactive Control

Personalised briefs and travel advisories are prepared based on the traveller’s itinerary and tailored to minimise exposure to identified threats. Minimal Risk Consultancy Ltd and the Arcfyre Group place high value on sound analysis, effective implementation, and personalised delivery.

They are not employed solely to safeguard corporations and individuals, but to strategically identify potential risks and implement measures to minimise them, preventing dangerous situations.

For more information visit:

www.minimalrisk.co.uk

Email: enquiries@minimalrisk.co.uk

Tel: +44 (0) 1432 359 353

The post COMPANY PROFILE: MINIMAL RISK CONSULTANCY LTD appeared first on City Security Magazine.

In today’s intricate and rapidly evolving security environment, safeguarding multi-tenanted buildings poses a distinct challenge. While essential measures like CCTV and access control are often prioritised, x-ray screening of incoming post, parcels, and visitor and contractor bags can often be overlooked.

This oversight can create significant vulnerabilities, as packages, bags, and mail can serve as conduits for bringing hazardous materials, explosives, or contraband into the building. Given the high volume of deliveries typically received, ensuring that all items are thoroughly scanned is crucial for preventing dangerous items from reaching their intended targets. Implementing x-ray screening adds a critical layer of protection, effectively mitigating risks and enhancing overall security.

This comprehensive approach not only prevents potential threats but also fosters a safer, more secure working environment for all building occupants and visitors, demonstrating the necessity of integrating advanced screening technologies into the security protocols of multi-tenanted buildings.

The security imperative in multi-tenanted buildings

Multi-tenanted buildings, by their very nature, see a high volume of foot traffic. From employees and clients to delivery personnel and maintenance workers, the flow of people is constant and varied. This diversity not only increases the risk of unauthorised access but also heightens the potential for security breaches.

Even if your business operates within a multi-tenanted building and is considered low or zero risk, you could still be targeted by activists or terrorists. Their intended target might be another individual or company within the same building, but your business could be affected by their actions.

Given the high volume of deliveries that multi-tenanted offices typically receive, ensuring that every item is thoroughly scanned can prevent dangerous items from reaching their intended targets, creating a safer working environment for all.

The role of x-ray screening equipment

X-ray screening technology has advanced significantly, providing detailed and accurate images of the contents of post & parcels, bags, and other items. These machines can detect a wide range of materials, from metals and liquids to organic compounds, making them indispensable in a multi-tenant setting.

Advantages of X-Ray Screening

Enhanced Detection Capabilities: Modern x-ray systems can detect and identify threats that are invisible to the naked eye. By generating detailed images, security personnel can quickly and accurately assess the contents of any item passing through the scanner and act accordingly if a threat is detected.

Rapid Processing: High-throughput x-ray machines ensure that security checks do not create bottlenecks. This is crucial in busy multi-tenant buildings where delays can be disruptive.

Deterrent Effect: The presence of x-ray screening can act as a significant deterrent to those considering bringing prohibited items into the building, thereby reducing the likelihood of security incidents.

Implementing a holistic security strategy

The integration of x-ray screening equipment should be part of a broader, holistic security strategy. A comprehensive security strategy involves several key components.

Conducting a thorough risk assessment to identify potential vulnerabilities and high-risk areas within the building is essential. During this assessment you should look at the profile of the tenants within the building, fully understanding the potential risks associated within the building and the location is essential and will help guide the placement and deployment of screening equipment.

Additionally, engaging with tenants to create a culture of security awareness through regular communication and drills helps ensure that everyone understands their role in maintaining a secure environment.

Conclusion

In an era where security threats are diverse and sophisticated, multi-tenanted buildings cannot afford to rely on outdated or piecemeal security measures. The integration of x-ray screening equipment represents a significant step forward in protecting these complex environments.

At Todd Research, we are committed to providing state-of-the-art security solutions that not only detect and deter potential threats but also enhance the overall safety and peace of mind for all building occupants. By embracing advanced screening technologies and implementing a comprehensive security strategy, multi-tenanted buildings can effectively mitigate risks and create a secure, welcoming environment for everyone who passes through their doors.

Jason Wakefield, Sales Director

Todd Research

The post Strengthening security in multi-tenanted buildings with x-ray technology appeared first on City Security Magazine.

The Keyholding Company (TKC) are tech-enabled security specialists, passionate about raising the bar on effective security management. They help clients design physical security solutions that genuinely move the needle to create safer spaces and empower security professionals to make intelligent, data-driven decisions.

The Risk Management Tool is a new feature in TKC’s existing online platform and an industry first, set to transform physical security risk management as we know it.

The Risk Management Tool combines an in-person client consultation with digital site risk assessments. The in-person consultation captures bespoke risk appetite, assets, threats and impact levels to set protection baselines. The risk assessments are conducted via a mobile app comprised of 38 pre-configured questions replicating NPSA best practice security guidelines.

The output is dynamic risk dashboards where every site can be examined at a granular level, drilling down into asset-level data to identify areas of concern and evaluate security measures to ensure correct outcomes.

This quantitative approach to physical security and use of data-driven models will offer robust insight and help security professionals make smarter, cost-effective decisions.

 The problems with risk management today

The world of risk has evolved, but not how it is managed. The traditional, pen and paper or excel based approach led by a single consultant involves inherent flaws, including:

• Inaccurate risk modelling: Traditional physical security risk assessments often rely too heavily on subjectivity, leading to inaccuracies and inconsistencies in identifying and prioritising security risks.
• Lack of actionable data: Reports are undynamic, making it difficult to analyse risk assessment data and changes to the threat landscape. This makes it harder for security professionals to act and prove results.
• Slow turnaround times: One consultant could take weeks to complete the necessary risk assessments resulting in mounting costs. Then comes lengthy report writing, dragging out the process further.
• Overprotection of assets: Traditional risk modelling often leads to lack of integrated consideration of assets and unnecessary expenses.

 A better way

TKC’s consultancy division, TKC Consult, set out to address these challenges through technology. Led by in-house risk experts, Rachel Webb, Chief Commercial Officer and Oliver Rutt, Head of Risk Consultancy, the result is a process across 3 phases:

Phase 1:  Risk experts deep dive into a client’s estate, setting a protection baseline recorded directly to the platform. Data on crime, deprivation and environmental factors also give accuracy to the threat landscape

Phase 2: Thorough app-based digital site risk assessments capture existing mitigations and vulnerabilities and can be done by any professional person at speed

Phase 3: Risk dashboards demonstrate whether protection baselines are met, not met or excessive. The client can filter by BAU and heightened security scenarios to understand if protection meets baselines

The results? 

• Cost efficiency: Transparent data helps reveal where to replace over-investment into lower-risk areas with intelligent, targeted resource allocation
• Inconsistencies and biases eliminated: The methodology is solid, built on NPSA best practices, ISO and global risk management standards
• Quick answers: A digital approach means portfolios of any size can be assessed rapidly by any professional person following standardised, guided assessments
• Audit trail: The impact of security adjustments over time can be evidenced easily

The Risk Management Tool is the brainchild of Rachel Webb, a Chartered Security Professional and Professional Doctorate candidate in Security Risk Management. When speaking about the tool, Rachel says, “This tool has huge potential to help security professionals take creative control of their security outcomes and feel confident using data to spend their budget effectively and implement changes that will have a marked impact on safety.”

For TKC’s CEO Charlie Gordon Lennox, this launch marks a new chapter for the company, “TKC have a tech-first ethos, which has enabled us to transform how mobile services are delivered across the UK. Introducing dynamic and accessible risk information into our platform further transforms our client’s ability to improve their security position. This link between risk requirements and service delivery is truly unique in the market.”  For more information on the Risk Management Tool, contact us at consult@keyholding.com or visit our website.

The post The Keyholding Company launches ground-breaking physical security risk management software appeared first on City Security Magazine.

Small enough to care, Large enough to cope

Security Risk Specialists Ltd (SRS) was founded in 2013 by Yair Daren who has over 25 years of security experience in the public and private sectors. Prior to arriving in the United Kingdom, Yair was a lieutenant in the Israeli Defense Forces (IDF). He has operational expertise with counter terrorism, the protection of physical facilities, diplomatic delegations and high-profile institutions.

SRS offers a blended approach towards security, integrating technology and security officers to provide an array of solutions. Together with our partners, we offer services ranging from Electronic Security Systems, Access Control, Guarding and Concierge (Front of House) to Canine Security, Debugging and Postal Room Services.

SRS are meeting and exceeding the standards of the security sector awarding bodies: we are accredited to ISO 9001 quality management standard and approved by Alcumus Safe Contractor under its Health and Safety section. This brings further assurance that we are financially sound and have consistently high standard procedures. Our staff are vetted in accordance to BS 7858 and are trained and licensed to undertake the tasks they are entrusted with as set out by the Security Industry Authority.

Here are five reasons why SRS is your local one-stop-shop for all your security requirements in London:

1. Local provider offering integrated services

SRS’s strategic approach means that we only provide services to Central London clients, typically in Zones 1-3. The distance from our Farringdon HQ to our clients allows us to provide an extremely fast response time, cater for last-minute requirements and provide additional support and flexibility. Coupled with with expert local knowledge of Central London due to a large client base this means there is a frequent management presence who are readily available for both client and personnel on site.

2. Police cooperation and staff training

SRS is a member of the City of London Crime Prevention Association which hosts monthly meetings with updates from the City of London Police and security partners. Additionally, SRS regularly attends closed meetings with the Metropolitan Police, bringing exposure to the most current crime data and counter terrorism updates.

We design training programmes to give our personnel the tools to deal with security scenarios confidently and professionally, while also providing excellent customer service to our clients.

3. Staff satisfaction and low staff turnover

SRS staff feel valued and well-remunerated for their work and in return, our clients benefit from continuity and seamless service with minimum disruption. Yair worked as a Door Supervisor for ten years prior to founding SRS and is passionate about leading SRS’s front-line staff and managers.

The SRS employee churn rate at 2.6% for 2023 is unsurpassed in the industry. SRS strongly believe that the quality of our services starts with the quality and satisfaction of our security-concierge staff. Valuing our team is at the heart of our ethos and we believe that we can achieve extraordinary results when we combine our strengths and talents.

4. Client satisfaction

Everything we do in SRS is geared towards exceeding our clients’ requirements. We conduct an annual survey with impressive results. For example, in 2023 100% of clients would recommend us, and say we provide a prompt response to client and site requirements.

As part of our commitment to client satisfaction,  we have invested in the latest technology available for work-force management. Our Geo-Location smartphone app, In-Touch, allows clients and our staff to confirm the location of our booked security and concierge staff.

5. Optimal Financial Ratio

SRS is a limited company, self-funded and debt-free and is therefore extremely accountable towards our staff and clients.

We typically look for a healthy ratio of no more than 10% between our turnover and the contract size, meaning we are small enough to care but large enough to cope.

We pride ourselves in upholding an extremely high standard of service and establishing an outstanding reputation in the London market.

We listen to each client’s individual requirements and adapt our offering accordingly to ensure that we are providing a bespoke service. Our size allows us to offer an engaged, personable and energetic service to our clients and it means we know and work closely with every staff member ensuring we dedicate time to train, motivate, encourage and support each and every one.

Every client and staff member means the world to us. With SRS, you can count on the highest level of service a London provider can offer.

For further information, contact: Yair Daren yair@srslondon.co.uk

www.srslondon.co.uk

The post Company Profile: SECURITY RISK SPECIALISTS appeared first on City Security Magazine.